Aussie firms struggle to deliver ‘fast and personalised’ customer experience
Customer experience is a key success factor in Australia, yet many are struggling to deliver the fast and personalised service that consumers demand.
View ArticleJacon group CIO: 'We're about to launch down the face of a tsunami wave’
As Jacon Technologies’ newly crowned inaugural group CIO, Matt Gardiner is eager to rev up activity in the company’s digital transformation journey.
View ArticlePacific Boating sails into record growth thanks to IT investments
Pacific Boating, considered the largest boating club is Sydney, is using the power of technology to strengthen customer relationships and supercharge the business.
View ArticlePrivacy report lauds ‘heightened awareness’ of info handling
Sweeping changes to privacy regulations and heightened awareness of information handling and access issues have been the hallmarks of 2017–18.
View Article‘Winter is coming’: Dell EMC expert outlines IT infrastructure vision
According to Dell EMC modern data centre specialist, Perry Delaney; "we’re living in a world of change. It’s no longer business as usual."
View ArticleFrom tragedy to triumph, RallySafe aims to keep motorsport safe
Stephen Sims watched two friends die in a motorsport accident in a rally race and vowed to help make the industry safer through the use of technology.
View ArticleCity of Whittlesea opts for software defined network
The City of Whittlesea is counting on its new SD-WAN network to help it improve network performance, streamline operations and save money.
View ArticleKaspersky partners with Interpol to fight cybercrime
Cybersecurity firm, Kaspersky, and Interpol have inked a new five-year deal to fight against global cybercrime.
View ArticleIBM closes Red Hat deal for $34 billion
IBM has officially gobbled up Red Hat for $34 billion, a technology acquisition considered one of the largest in history.
View ArticleFormer rhipe CTO Cameron McFie hatches new firm
Former rhipe CTO Cameron McFie has become the CTO of Software Jar, a company he founded that focuses on solving the challenges of MSPs through automation.
View ArticleUniversity of South Australia devises tool to tackle rampant workplace bullying
Australia is home to some of the worst workplace bullying in the developed world, ranked sixth compared to 31 European countries, according to the University of South Australia.
View ArticleCanberra Cyber Security Node to accelerate innovation, commercial development
The federal government has launched AustCyber’s Canberra Cyber Security Innovation Node, aimed at accelerating cyber capability development, innovation and commercialisation across the country.
View ArticleAmazon launches Amazon Hub in Australia
Amazon is taking what it considers the next step in bringing its fulfillment and delivery network to Australia with the introduction of Amazon Hub – a new network of parcel pickup points.
View ArticleIT leaders share top line predictions for 2020
With 2020 just around the corner, a handful of IT leaders dished out some pivotal tech predictions they say will have an impact on the IT and business landscape next year.
View ArticleTop 5 predictions on the ‘workplace of the future’: Ecosystm
5G services will push organisations to rethink the networks next year while communications-platform-as-a-service (CPaaS) adoption is set to rise, according to new report.
View Article
